At RHZA (“we”, “our”, “us”), accessible from https://rhza.shop/, we are fully committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following types of personal data:
a) Personal Identifiable Information (PII)
-
Name
-
Email address
-
Phone number
-
Shipping address
-
Billing address
-
Payment details (via secure payment processors)
b) Non-Personal Data
-
Browser type
-
IP address
-
Device type
-
Cookies and usage data
2. How We Use Your Information
We use the information collected in the following ways:
-
To process transactions and deliver products
-
To improve customer service and website functionality
-
To personalize your user experience
-
To send periodic emails regarding your orders, promotions, and updates
-
To comply with legal obligations
3. How We Store and Protect Your Data
We implement a variety of security measures to ensure your personal data remains safe, including:
-
SSL (Secure Socket Layer) encryption
-
Secure data storage via encrypted databases
-
Limited access by authorized personnel only
-
PCI-DSS compliance for all payment processors
4. Sharing Your Information
We do not sell or trade your personal information. However, we may share your data with:
-
Trusted third-party service providers (e.g., payment processors, shipping partners)
-
Legal authorities when required by law
-
Marketing and analytics tools like Google Analytics, under strict confidentiality
5. Cookies and Tracking Technologies
RHZA uses cookies to enhance your browsing experience. Cookies help us:
-
Understand user behavior on our website
-
Store your shopping cart session
-
Save your preferences for future visits
You may disable cookies in your browser settings, but doing so may affect site functionality.
6. Your Rights and Choices
You have the following rights concerning your data:
-
Right to Access – You can request access to the personal data we hold about you.
-
Right to Rectify – You can update or correct your information.
-
Right to Delete – You can request deletion of your personal data.
-
Right to Withdraw Consent – You may opt out of email marketing or any service using your data.
You can exercise these rights by emailing us at contact@rhza.shop.
7. Data Retention
We retain your data only as long as necessary to:
-
Complete your transactions
-
Comply with legal obligations
-
Support internal analytics and marketing
Typically, customer records are retained for up to 5 years, unless otherwise legally required.
8. Children’s Privacy
RHZA does not knowingly collect data from children under 13 years of age. If we discover that we’ve inadvertently collected such data, we will promptly delete it.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review the privacy policies of those external sites.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be reflected by the “Last Updated” date at the top. We recommend checking this page periodically.
11. Contacting Us
For questions or concerns about this Privacy Policy, contact us at:
Email: contact@rhza.shop
Phone: +1 (646) 493-7830
Address: 8915 Preston Rd, Suite 300, Dallas, TX 75225, USA