Whether you have a question about your order, want to partner with us, or need support with our services, the RHZA team is always ready to connect.
How to Reach Us
We value open communication with our customers and partners. You can contact us using any of the methods below:
Email Us
Have a question or request? Drop us a message, and we’ll get back to you within 24–48 business hours.
Email: contact@rhza.shop
Call or Text Us
Need more immediate assistance? Our customer service line is available during business hours.
Phone: +1 (646) 493-7830
Hours: Monday – Friday, 9:00 AM to 6:00 PM (CST)
Visit or Write to Us
We welcome business correspondence, returns, and inquiries via mail.
Address:
RHZA
8915 Preston Rd, Suite 300
Dallas, TX 75225
United States
Response Times
We strive to respond to all inquiries promptly:
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Email: Within 24–48 business hours
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Phone: Immediate during office hours
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Mail: Within 5–7 business days of receiving your letter
Customer Support Hours
Our support team is active during these hours:
| Day | Hours |
|---|---|
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Business Inquiries
If you’re a vendor, influencer, or business interested in collaborating, please email us at contact@rhza.shop with the subject line “Business Inquiry.”
Feedback & Suggestions
We’re always looking to improve. If you have ideas, feedback, or want to report a bug or issue, send your comments to contact@rhza.shop with “Feedback” in the subject line.